Library Assistant

Tigard Public Library is a thriving, forward-thinking work place.  We serve the community by promoting reading and providing access to materials in all formats.  The library fosters lifelong learning and provides an array of programs and services to encourage the development of well-rounded citizens.  Our staff is dedicated, competent and customer-service based. The library journey level position responsible for a variety of activities within the library, including working at the circulation desk, shelving books, providing assistance to patrons, training and inputting data in the computer.

• Works at the circulation desk answering questions regarding Circulation policies and procedures in person or over the phone.
• Checks library materials in and out using computerized system; collects and records fines. 
• Registers library users, issues patron cards, and maintains library card files on computer.
• Applies standard Circulation practices, policies and procedures.
• Monitors patron behavior and ensures a positive interaction with staff and patrons.  
• Trains and provides technical and functional direction to volunteer and staff.
• Shelves books and other materials.   
• Searches for and retrieves reserved books. 
• Performs basic maintenance on office equipment and makes photocopies.
• Answers phone explaining use of library facilities to new patrons, including basic operation of some automated equipment.

Knowledge of standard Circulation practices and procedures; knowledge of modern office practices and methods; knowledge of basic arithmetic and cash handling; knowledge of techniques for providing a high level of customer service in person and over the phone.  Ability to operate modern office equipment; ability to exercise good judgment in carrying out assigned tasks; ability to establish and maintain effective working relationships with all of those contacted in the course of work; ability to deal tactfully with the public; ability to communicate effectively both orally and in writing. (spelling, grammar and punctuation)  Bilingual skills in Spanish a plus!