State of Wyoming
BEBP06-2021-00058-Benefits and Eligibility Specialist I-Cheyenne
SALARY
$19.38 - $29.06 Hourly
LOCATION
Cheyenne, WY
JOB TYPE
Full time
JOB NUMBER
2021-00058
AGENCY # - DIV. - SEC.
049-Child and Home Support Division
OPENING DATE
07/11/2022
SALARY
$19.38 - $29.06 Hourly
LOCATION
Cheyenne, WY
JOB TYPE
Full time
JOB NUMBER
2021-00058
AGENCY # - DIV. - SEC.
049-Child and Home Support Division
OPENING DATE
07/11/2022
JP#1 Description and Functions
Open Until Filled
GENERAL DESCRIPTION:
Provides overall case management for economic assistance, information and referral cases as assigned. Provides information and refers individuals and families to programs and resources, including self-sufficiency and/or self-responsibility and will assure safety and protection.
Human Resource Contact: 307-777-3359 brianna.miles1@wyo.gov
ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function which may be performed in the job level.
- Provides support of economic assistance programs which may include TANF, child support, Medicaid, food stamps, etc.
- Determines eligibility for programs to assist individuals and families who meet the various income and asset guidelines within each of the programs.
- Provides benefits timely and accurately while collaborating with other state and community partners for the health and safety of the public.
- Assists with audits to ensure compliance with state and federal requirements.
- Maintains computer databases and enters information.
- Conducts client interviews to determine eligibility.
- Maintains cases once approved.
- Maintains public relations with community referral agencies and others.
- Recognizes and provides intervention services for people in crisis.
- Trains new employees.
- Assists with hearings through written or verbal testimony or exhibits.
JP#2 Qualifications
PREFERENCES:
Preference may be given to applicants who are detail oriented, multi-task capable, organized and able to prioritize, good communication both orally and written and have customer service experience.
KNOWLEDGE:
- Knowledge of effective interviewing techniques including attitudes, behaviors, and value judgments that affect the worker-client relationship.
- Knowledge of laws, rules, regulations, policies, procedures and manuals.
- Knowledge of community and governmental resources and programs and how to access them.
- Knowledge of agency computer systems and their application.
- Knowledge of general office procedures.
- Knowledge of state and federal criminal justice processes.
MINIMUM QUALIFICATIONS:
Education:Associate's DegreeExperience:0-2 years of progressive work experience (typically in Benefits and Eligibility)OREducation & Experience Substitution:2-4 years of progressive work experience (typically in Benefits and Eligibility)Certificates, Licenses, Registrations:None
JP#3 Necessary Special Requirements
PHYSICAL WORKING CONDITIONS:
- Takes place in an average work environment
NOTES:
- FLSA: Non-exempt
- All new hires or rehires starting in a non-exempt position on or after January 1, 2018 are required to be paid hourly.
- All positions within the Department of Family Services will require a background information check, INCLUDING taking of fingerprints, which will be completed through the Wyoming Department of Criminal Investigation, the Department of Family Services and the Federal Bureau of Investigation, for every successful applicant.
JP#4 Supplemental Information
- 049-Department of Family Services - Family Assistance
Click here to view the State of Wyoming Classification and Pay Structure.
The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.
Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.
- Employer
- State of Wyoming
- Employer
- State of Wyoming
- BEBP06-2021-00058-Benefits and Eligibility Specialist I-Cheyenne Supplemental Questionnaire
- * QUESTION 1
- (AA) Which of the following best describes your highest completed level of education to date or within the next three (3 months)?
- * QUESTION 2
- (AA) Which of the following Quarter/Semester credit hours best describes your completed college education to date or within the next three (3 months)? (Transcripts may be required.)
- * QUESTION 3
- (BEWC07) Which of the following best describes your work experience in Benefits and Eligibility? Experience definition: (This experience includes, but may not be limited to, the following: full time work in a full-time position determining benefits or eligibility for health, loans, or related experience.)
- * Required Question