
Orange County Sheriff's Office
Emergency Communications Spec I
$15.38 - $24.61 Hourly
$31,990.40 - $51,188.80 Annually
Orlando, FL
Full time
18-00022
Communications
08/10/2018
$15.38 - $24.61 Hourly
$31,990.40 - $51,188.80 Annually
Orlando, FL
Full time
18-00022
Communications
08/10/2018
JOB SUMMARY
Candidates who are hired as 911 Telecommunicators and achieve the 911 Public Safety Telecommunicator state certification will be given a $2,000 Signing Allowance. Public Safety Telecommunicators respond to emergency and non-emergency calls for service, using a computer aided dispatch terminal for entering call data. They must train and certify in at least two positions: Call Taker, Radio Dispatcher, and Teletype Operator. Bilingual candidates encouraged to apply.
MINIMUM REQUIREMENTS & ESSENTIAL FUNCTIONS
Minimum Qualifications:
- High school diploma or GED
- Must be a U.S. citizen or possess a current permanent resident card
- Must not have been convicted of a felony.
- No illegal drug usage over the past two years. Other drug usage will be evaluated on a case by case basis.
- Must not have received a dishonorable discharge from the United States Armed Forces.
- One (1) to two (2) years of college, military, or related experience and/or training preferred.
- Knowledge of Orange County geography helpful
- Must be able to work various shifts with rotating days off, as well as weekends and holidays
- Must be able to speak and understand English
- Must successfully complete a job related "CritiCall" test
- Must be computer literate
- Must have good typing skills (approximately 30wpm)
- Applicants with body ornamentation (tattoos) shall not have any visible body ornamentation on the head, face, and neck area, which includes the visible skin while wearing a collared uniform shirt with an unbuttoned top button. Employees shall not have any visible body ornamentation located on the hands which is defined as the area from wrist to fingertips; however, a tattoo simulating a wedding ring on the ring finger of the left hand will not be considered excessive as described herein. Applicants are encouraged to read the agency body ornamentation policy before applying.
PROCESSING & TRAINING
Processing
Additional Processing:
- CritiCall testing: This is a computerized technical test that measures the following skills and abilities: typing speed, data entry, memory recall, map reading, spelling, multitasking and reading comprehension. We recommend you practice typing to prepare, including using the number pad. There are several free practice tests offered online that are similar to what you will be taking.
- Job Shadow
- Panel Interview
- Voice Stress Analysis (truth verification)
- Complete Background Investigation
- Medical exam & drug screen (after conditional job offer)
- Psychological evaluation (after conditional offer)
Candidates hired as 911 Public Safety Telecommunicators receive some of the best training in the industry. Upon employment, new hires attend six weeks of classroom training at the Communications Center. After successful completion of the academy phase, candidates are prepared to take their state certification test and move on to the hands-on phase of their training. This phase consists of 480 hours of hands-on training, working directly with a Communications Training Officer. After successful completion of training, candidates are placed on a shift (typically nights) and begin their work as a 911 Telecommunicator--the direct connection between our citizens and deputies.
PHYSICAL DEMANDS & WORK ENVIRONMENT
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to sit and work on the computer for long periods of time, talk, hear, use hands to handle or feel, reach with hands and arms, use repetitive motion, and utilize coordination and dexterity abilities. The employee must have bilateral hearing. For instance, the employee must have the ability to hear with both ears while wearing a headset on one ear and also listening to coworkers/trainers/supervisors with the other ear. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, ability to adjust focus, and peripheral vision.
WORK ENVIRONMENT
Work is performed in an open setting environment. The noise level in the work environment is usually moderate. Depending on assignment the employee may be required to work holiday, evening, midnight, and/or weekend shifts. Shift times may vary.
- Employer
- Orange County Sheriff's Office
- Phone
-
(407) 254-7490
- Website
- http://OCSO.COM
- Address
-
2500 West Colonial Drive
Orlando, Florida, 32804
- Employer
- Orange County Sheriff's Office
- Phone
- (407) 254-7490
- Website
- http://OCSO.COM
- Address
-
2500 West Colonial Drive
Orlando, Florida, 32804
- Emergency Communications Spec I Supplemental Questionnaire
- * QUESTION 1
- You must be at least 18 years of age to work in a non-law enforcement capacity. If applying for a non-law enforcement position, are you at least 18 years of age?
- * QUESTION 2
- Are you a United States citizen or do you possess a valid permanent resident alien card?
- QUESTION 3
- If you possess a permanent resident alien card, please provide the issue date, expiration date and the category code.
- * QUESTION 4
- Do you have any tattoos or body ornamentation on the hands, head, neck, or face?
- QUESTION 5
- Please provide the description(s) and location(s) of ALL tattoos / body ornamentation(s)?
- * QUESTION 6
- Do you possess a high school diploma or general equivalency diploma (GED)?
- * QUESTION 7
- Are you able to read, write and fluently speak English?
- * QUESTION 8
- Are there any languages other than English that you can read, write, or speak fluently?
- QUESTION 9
- Please provide the other languages you can read, write, or speak fluently. Enter each language on a separate line and beside each enter whether you read, write, or speak the language fluently.
- QUESTION 10
- If you have a driver's license, what is your driver's license # and the state of issuance? Enter N/A if you have no driver's license.
- * QUESTION 11
- Have you had a driver's license for at least one year at the time of this application?
- * QUESTION 12
- Have you received more than two (2) moving traffic violations /citations in the past three (3) years from the date of this application?
- QUESTION 13
- Please provide details of your moving traffic violations/citations in the past three (3) years from the date of this application?
- * QUESTION 14
- Have you ever had your driver's license suspended or revoked?
- QUESTION 15
- Please provide details of your driver's license suspension(s) / revocations(s), date(s), state(s) issued and explanation(s).
- * QUESTION 16
- Have you ever been convicted of a felony?
- * QUESTION 17
- Have you ever been arrested or charged with a felony and/or misdemeanor crime? Pursuant to F.S.S. 943.059, arrests that have been sealed or expunged must be disclosed.
- QUESTION 18
- Please provide the felony and/or misdemeanor arrest(s) or charge information and date(s). If applicable, please note whether the arrest was sealed or expunged.
- * QUESTION 19
- Have you ever been convicted of any misdemeanor crime to include crimes involving false statements, perjury, or domestic violence?
- QUESTION 20
- Please provide all misdemeanor conviction charge(s) involving false statements, perjury, or domestic violence and date(s).
- * QUESTION 21
- Have you ever been a suspect or a defendant in any criminal investigation?
- QUESTION 22
- Please provide an explanation of all your criminal investigation(s) and associated dates.
- * QUESTION 23
- Have you ever been involved in any criminal activity?
- QUESTION 24
- Please provide an explanation of all your criminal activity and associated dates.
- * QUESTION 25
- Do you have regular or continuous associations or dealings with anyone under criminal investigation or indictment, or who is involved in criminal behavior?
- QUESTION 26
- Please provide an explanation of your associations with the individual(s) under criminal investigation or indictment and the criminal activity that is involved.
- * QUESTION 27
- Are you now, or have you ever been, a member of a gang or any association that engages in criminal activity?
- QUESTION 28
- Please provide the gang and/or association name, location(s) and the dates of involvement.
- * QUESTION 29
- Have you been or known anyone who has been associated with any organization, past or present that would place the integrity of the Sheriff's Office in question? (e.g. KKK, Nazi organization, organized crime, etc.)
- QUESTION 30
- Please provide an explanation of these associations or dealings you have with these individuals that would place the integrity of the Sheriff's Office in question. (e.g. KKK, Nazi organization, organized crime, etc.)
- * QUESTION 31
- Have you ever used, possessed, or cultivated an illegal controlled substance?
- QUESTION 32
- Please provide an explanation of your drug use, and/or possession, and/or cultivation of an illegal controlled substance along with associated dates of last use/involvement.
- * QUESTION 33
- Have you used any illegal drug(s) or illegal controlled substance(s) within the last two (2) years from the date of this application? (e.g. - marijuana, heroin, cocaine, LSD, etc.)
- QUESTION 34
- Please provide the type(s) of illegal drug(s) used within the last 2 years, location(s), and the dates last used.
- * QUESTION 35
- Have you ever been involved in the sale/purchase of illegal drugs either directly or indirectly?
- QUESTION 36
- Please provide details of your illegal drug sale(s)/purchase involvement, location(s) and date(s).
- * QUESTION 37
- Have you ever served in the armed forces (Military), and if so, what type of discharge did you receive?
- QUESTION 38
- What military branch(es), including any state National Guard, did you serve or are you currently serving in?
- QUESTION 39
- Please provide the dates of service to include Active and/or Reserve service.
- * QUESTION 40
- Were you ever formally disciplined while in the military to include any Article 15's?
- QUESTION 41
- Please provide type of military discipline(s), reasons for the discipline, and dates.
- * QUESTION 42
- Are you currently employed by a law enforcement or corrections agency and if so, are you currently under internal investigation?
- * QUESTION 43
- If you have prior law enforcement or corrections experience, have you ever been under internal investigation?
- QUESTION 44
- Please provide the employer's name where you were under internal investigation, to include each incident, date(s), and outcome.
- * QUESTION 45
- Have you ever been discipline by any past or current employer?
- QUESTION 46
- Please provide the employer's name where you were disciplined, type of discipline(s) and date(s).
- * QUESTION 47
- Have you ever been terminated or asked to resign from a job?
- QUESTION 48
- Please provide the employer name(s) where your were terminated or asked to resign, reason for departure(s), and date(s) of termination(s)/resignation(s).
- * QUESTION 49
- Have you applied with any other law enforcement agencies?
- QUESTION 50
- What agency, city/state and date(s) of application?
- * QUESTION 51
- Are you currently certified as a 911 Public Safety Telecommunicator in the state of Florida?
- QUESTION 52
- If you are certified as 911 Public Safety Telecommunicator in the state of Florida, what is the expiration date on your certification?
- * Required Question